Privacy policy

Thank you for visiting SELLSPIKE. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or make a purchase. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This may include:

  • Personal details: name, shipping and billing address, phone number, and email address.

  • Payment information: such as card number, expiration date, and billing details (processed securely via our payment provider).

  • Technical data: including your IP address, browser type, device information, and browsing behavior.

  • Account and marketing information: if you create an account or subscribe to our newsletters.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders efficiently.

  • Provide order updates, shipping notifications, and customer support.

  • Improve our website, products, and user experience.

  • Send promotional communications, if you have opted in.

  • Prevent fraudulent activities and ensure payment security.

3. Consent

When you provide personal information to complete a transaction, verify your card, place an order, or arrange for delivery, we imply your consent for that specific purpose.
If we request your information for secondary purposes—like marketing—we will ask for your explicit consent or provide an option to opt out.

4. Data Security

Your security is our priority. We use SSL encryption and follow industry best practices to protect your data against unauthorized access, disclosure, or loss.
Sensitive payment details are processed through secure third-party payment gateways and are not stored on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.
Your data may be shared only with trusted third parties who assist in order fulfillment, payment processing, and website maintenance.
These partners are bound by confidentiality agreements and are required to protect your information.

We may also disclose your data if required by law or to protect our legal rights.

6. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and improve performance.
You may choose to disable cookies in your browser settings, but some features of the site may not function properly without them.

7. Email & Marketing

With your permission, we may send you promotional emails about new arrivals, special offers, and updates.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

8. Protection of Minors

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If such data is accidentally collected, it will be promptly deleted.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or outdated information.

  • Request deletion of your data (subject to legal requirements).

To exercise these rights, please contact us at service@temshz11.sellspike.es.

10. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once data is no longer needed, it will be securely deleted.

11. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your residence.
By using our services, you consent to such transfers under applicable data protection laws.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
All updates will be posted on this page, and the revised date will be indicated at the top.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Email: service@temshz11.sellspike.es